jeetbazz Privacy Policy

This Privacy Policy ("Policy") applies to both the company operating the jeetbazz platform ("we", "our") and users of the website ("you", "user"). When you use jeetbazz's website, mobile app, or any other service, you are considered to have accepted the terms of this Policy.

We believe that transparent management of personal information is the foundation of a trustworthy platform. In this policy, we clearly state — what information is collected, how it is used, and what your rights are. To learn more about jeetbazz, you can read our About Us page.

2.1 Information You Provide Directly

Information you voluntarily provide during account registration or use of services is collected:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (for identity verification)
• User-chosen username and password
• Transaction details related to deposits and withdrawals (bKash, Nagad, Rocket, Upay)

2.2 Automatically Collected Information

When you use the jeetbazz platform, certain technical information is automatically recorded:

• IP address and device type
• Browser version and operating system
• Date and time of platform access
• Which pages of the website were visited and how long was spent on them
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, information may be collected from trusted third parties for the purpose of identity verification or fraud prevention. Such information is kept limited to what is necessary for the relevant task.

Collected information is used for the following specific purposes:

• Creating and managing accounts and verifying identity
• Processing deposits and withdrawals and maintaining transaction history
• Detecting and preventing fraud, money laundering, and other illegal activities
• Age verification to prevent persons under 21 from using the platform
• Providing customer support — assistance via live chat and email
• Notifying users about relevant promotional information and bonus offers (with consent)
• Technical improvement of the platform and review of user experience

We never sell your information to third parties or rent it out for advertising purposes.

Your information may be shared with selected third parties in the following limited circumstances:

4.1 Service Provider Partners

Trusted service providers handling payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology infrastructure management may access information to a limited extent. These providers operate under strict confidentiality agreements.

4.2 Legal Obligations

We may be legally required to provide necessary information upon a court order or a lawful request from a government authority. In such circumstances, only the minimum necessary information is disclosed.

4.3 Fraud Prevention

If suspicious transactions or account activity are identified, relevant information may be shared with the appropriate authorities.

Cookies are used on the jeetbazz website. Cookies are small text files stored in your browser that help the platform recognise you and improve its services.

5.1 Essential Cookies

These cookies are used to keep login sessions active and ensure security. Disabling them will prevent the platform from functioning properly.

5.2 Performance Cookies

These cookies collect information to understand which pages are used most and where technical issues are occurring. All data is analysed in aggregated form.

5.3 Cookie Controls

Non-essential cookies can be disabled by changing your browser settings. However, this may limit the functionality of some services.

jeetbazz uses industry-standard technology to protect your information:

• All data transmission is secured through SSL (Secure Sockets Layer) encryption
• Stored information is kept secure with strong encryption technology
• Access control measures ensure that only authorised staff can view sensitive information
• Regular security reviews and vulnerability assessments are conducted
• Payment information is not stored directly but is handled through a secure payment gateway

No digital system is completely impenetrable — however, we take the utmost precautions to protect user information. Use a strong password for your account and do not share it with anyone.

Your information is retained according to the following policy:

• All information is retained while the account is active
• Even after account closure, certain information may be retained for a specified period due to legal and regulatory requirements
• Transaction records are retained in accordance with financial record-keeping requirements
• Once the retention period has expired, information is securely deleted or anonymised

As a jeetbazz user, you have the following rights:

8.1 Right to Access Information

You can request to know what information we hold about you. Contacting the support team will result in this information being provided within a set timeframe.

8.2 Right to Correction

If any information stored in your account is incorrect or outdated, you can submit a request for correction.

8.3 Request for Deletion

In certain circumstances, you can request that your information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Opting Out of Marketing Communications

If you no longer wish to receive promotional messages or newsletters, you can opt out at any time. This does not stop you from receiving important messages related to your account.

jeetbazz strictly prohibits persons under the age of 21 (21+) from creating an account or using the platform. Age verification is completed at the time of registration. If it is found that a minor has opened an account using false information, that account will be closed immediately and the information will be deleted.

To learn about our responsible gaming guidelines, visit our Responsible Gaming page, which contains detailed advice on keeping yourself safe.

We may update this Privacy Policy as needed. If significant changes are made, you will be informed via your registered email address or through a notification on the platform. Continued use of the platform after changes will be considered acceptance of the updated policy.

To fully understand our Terms of Service related to this policy, reading the Terms and Conditions is recommended.

If you have any questions or concerns about this Privacy Policy, please contact us:

• 24/7 Live Chat — directly from any page on the platform
• Email: [email protected]

Our support team is able to assist in both Bengali and English. For answers to common questions, you can visit our FAQ page.